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Robo-ConciergePANEL

Panel: When the Concierge Agent Is Wrong

Lyra Kest
VP of Guest Experience at Robo-Concierge Labs
Dr. Nova Helix
Ethics & Policy Lead at Outer Commons Institute
Cmdr. Quasar Lune
Mission Ops Director (ret.) at Horizon Event Corps
Iris Kalu
Product Lead, Attendee Agents at Orbit Desk Systems

Day: Wednesday, June 16
Time: 1:30 PM EDT – 2:15 PM EDT
Room: Breakout B — Logistics Bay

Liability, logging, and cultural norms when a guest agent sends someone to the wrong ballroom — or worse.

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